How do I track my Phototile® orders?

Are you wondering where your order is? Find out here.

Tracking your orders by this tracking link

You will receive a tracking email once your order ships out. (might be in the spam folder of your mailbox). We will provide you a tracking link to see the status of your delivery.


Tracking your orders in Phototile® APP

To track your order at any time, you could also click the “order history” to know the content and status of your package.


Why do I receive my order but it only had 1/3 phototiles in the package?

If an order includes multiple photo tiles, we will separate them into 2 pieces of packages. Each may have separate delivery dates and tracking information.

Need more help?

Check out our FAQ, or simply contact our customer services to answer your questions.


Know more about Phototile® Story.

Does Phototile ship to Australia, Canada, France or Germany…?

Phototile ships in the United States only

There is another brand “MeshCanvas. They ship photo tiles worldwide, including the following 35 countries:

Austria, Australia, Belgium, Cambodia, Canada, China, Denmark, Finland, France, Germany, Greece, Iceland, India, Indonesia, Italy, Ireland, Japan, Malaysia, Mexico, Netherlands, Norway, New Zealand, Palau, Philippines, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Thailand, United Kingdom, United StatesVietnam. Continue reading “Does Phototile ship to Australia, Canada, France or Germany…?”

What you can do about Valentine’s day gifts for your girlfriend RIGHT NOW!

You’re not a guy who likes to settle — and neither is she. However, when February 14th comes around, no matter what you and your significant other decide to do, she will be looking forward to the surprise you prepared for her.

While red roses and chocolates are classics: Jewelry and pearl necklaces may be over your budget. Think outside the box with this unique Valentine’s Day gift for her. Continue reading “What you can do about Valentine’s day gifts for your girlfriend RIGHT NOW!”